MICHAEL AKINWUMI

Led full-stack web development, WordPress plugin architecture, and advanced SEO strategies to significantly enhance web properties and drive substantial organic growth for TOG Africa.

• Architected, coded, and published a custom plugin to the official WordPress Plugin Directory, currently active on thousands of sites, significantly extending platform reach and utility.
• Executed end-to-end SEO campaigns, from technical audits to off-page link building, resulting in an average organic traffic growth of 60% year-over-year.
• Deployed and maintained high-availability web properties on WHM/cPanel, Google Cloud Platform, and AWS, ensuring 99.9% uptime and robust security practices.
• Championed Git workflows (feature branching, pull requests, code reviews), elevating code quality and accelerating delivery cycles across a multidisciplinary development team.
• Oversaw ongoing maintenance, feature upgrades, and security patches for multiple client-facing Laravel applications, driving continuous improvement and reducing bug backlog by 40%.

Managed high-visibility projects from conception to completion, optimizing operations and coordinating large teams to achieve 100% on-time delivery and significant cost reductions.

• Drove end-to-end project delivery across multiple high-visibility initiatives, achieving a 100% on-time completion rate by meticulously defining scope and tracking milestones.
• Reduced departmental operating expenses by 30% within six months through strategic process reengineering, vendor renegotiations, and consolidation of overlapping tasks.
• Coordinated performance of 20+ contractors and subcontractors, establishing clear SLAs and resolving roadblocks to ensure seamless project execution.
• Managed and mentored a field workforce of over 60, boosting productivity by 25% through targeted training sessions and performance goal setting.
• Leveraged project-management platforms (MS Project, Trello) to enhance transparency and stakeholder confidence by 40% via live dashboards for task assignments and budget tracking.

Provided rapid technical support and managed IT projects, achieving high first-contact resolution rates and contributing to significant company revenue growth.

• Delivered rapid technical support across hardware, software, and network issues, achieving a 95% first-contact resolution rate under tight SLAs.
• Designed and enforced project plans with clear milestones and deadlines, leading to a 100% on-time delivery record and a 20% uplift in company revenue.
• Streamlined cross-department workflows by coordinating with development, sales, and operations teams, ensuring fast turnaround on critical IT requests.
• Built a customer support knowledge base and ticketing process, reducing average resolution time by 40% and boosting customer satisfaction scores by 30%.
• Managed up to 50 concurrent support tickets daily using remote-access and collaboration tools, maintaining service quality and uptime.

Oversaw IT strategy, team leadership, and technology implementation, significantly improving system stability, reducing support tickets, and driving web traffic growth.

• Revised and optimized project roadmaps to accommodate shifting targets and staffing fluctuations, ensuring on-schedule delivery across all initiatives.
• Supervised a team of 4 junior developers on a $5,000-budgeted project, coordinating sprints and conducting code reviews to ensure all milestones were met on time and within budget.
• Researched and integrated the latest hardware, software, and networking solutions, driving a 35% improvement in system stability and reducing support tickets by 20%.
• Partnered closely with the CEO and executive leadership to align IT roadmaps with business goals and streamline development efficiencies.
• Designed and launched an interactive website for BollyBeauty, boosting organic traffic by 60% within six weeks through UX best practices and on-page SEO.

Developed and delivered comprehensive IT curricula, instructed students, and provided technical support, enhancing learning retention and practical system operation skills.

• Crafted detailed syllabi and lesson plans for courses in Office Package proficiency, CMS-based website design, and foundational web coding (HTML, CSS, PHP).
• Delivered dynamic, multi-modal lessons to a cohort of 35 students, fostering active participation and boosting learning retention.
• Installed and configured PCs and networking equipment for classroom environments, empowering students with basic system operation skills through step-by-step guidance.
• Completed advanced technology training courses to stay current with emerging tools and best practices, continuously enriching course content and pedagogical approaches.

A WordPress plugin developed to detect and block unwanted traffic such as bots, VPNs, and suspicious IP addresses, ensuring valid ad impressions and website integrity for publishers and owners.

A powerful and privacy-first Chrome extension designed to block ads, popups, trackers, and malicious content across popular websites like YouTube, Facebook, and Twitch.